Our technicians here at RCGNE have over 40 years combined experience diagnosing and repairing PC problems. From  virus and spy-ware removal to Office problems to failed hard drives, we have proven methods to quickly and reliably resolve the problems that PC users suffer. Ask us about our computer maintenance programs, where we schedule a  visit every week or every month to come to your site and make sure that the computers are running at their peak efficiency. We can also educate your end users on simple maintenance procedures that can keep their computers free of the most common bugs and viruses.

Getting a critical error starting Excel? We can help. WordPerfect won't start? We can handle that, too. We are familiar with a wide variety of third party applications that businesses use today. We work directly with software companies to resolve application issues and can usually trace down and resolve errors in programs even if there is no technical support available through the software provider.

If you have hardware problems and you need them resolved quickly, we are the techs to call. We stock parts for most newer computers and some for the older ones that are still running business critical applications. We can usually get you back up and running the same day.

When you have a catastrophic failure, you need someone reliable who has been down that road before. Our team includes members who specialize in personal computers and also systems engineers who have a strong, proven background in troubleshooting and problem solving. We have escalation procedures in place so that there is always another option, another level to go to for support. We will never leave a customer high and dry.